Android TV Boxes

Frequently Asked Questions


What do you recommend as the best box to purchase?

The most popular box and one of our top recommendations is the GoldTV Box.

Can you use the box outside of the city?

Yes! As long as you have an internet connection your box will work where ever you move it. 

What internet speed do you need?

The highest speed as possible with a download speed of at least 15 Mbps and upload speed of 5 Mbps. 

Can I pay for my subscription over the phone?

We currently accept e-mail transfers or in-person payments. 

Do I need more than one box if I have multiple televisions in my home?

Yes,  if you require IPTV for your whole home you would need a box for each Television in your home.

What do you charge monthly for your TV Subscriptions?

Our plans are $15 per month, $40 for 3 months, $75 for 6 months or pay $140 for 1 year. 

Do you ship TV boxes?

Yes, we do.  There is a $10 shipping fee within Canada and a $20 shipping fee outside of Canada.

What if my box stops working?

Our office staff will try to assist you remotely during our office hours; we also have an evening staff member that can assist outside of office hours. 

How often do I need to update my movie apps?

Apps usually need to be updated every 6months; you can come into our store with your box and one of our staff members will be able to assist you.

Still have questions?